SHIPPING & RETURNS POLICY – JET BLACK CLOTHING LTD
Last Updated: 26 MARCH 2026
We aim to dispatch all orders as quickly as possible. Please review the below information regarding our shipping services and delivery timeframes.
UK SHIPPING
24 Hour Tracked
- Aims for next working day delivery after dispatch
- Please note this is not guaranteed and may occasionally take longer
48 Hour Tracked
- Estimated delivery within 3–5 working days after dispatch
Next Day Delivery
- Available on orders placed before 1pm Monday – Thursday
- Orders placed after this time will be dispatched the following working day
- Orders placed after 1pm Thursday may be delivered the following week
PROCESSING TIMES
Orders are typically processed within 1–2 working days. During busy periods, this may take slightly longer.
INTERNATIONAL SHIPPING
We ship worldwide.
Delivery times vary depending on the destination country and selected shipping method. Estimated timeframes will be shown at checkout where possible.
CUSTOMS, DUTIES & TAXES
International orders may be subject to customs duties, import taxes, and handling fees upon arrival in your country.
These charges are the responsibility of the customer. We recommend checking your local government website for more information before placing your order.
RETURNS & DELIVERY
If you wish to return an item, you must request this within 14 days of delivery.
- All returns must be submitted via our returns portal
- Items must be unworn, in original condition, and with tags attached
- Returns that do not meet these conditions may be refused
Please note:
- Shipping costs are non-refundable
- Customers are responsible for return postage unless the item is faulty
For full details, please refer to our Returns Policy via our returns portal.
Return shipping address:
33 Caughall Road
Upton
Chester
CH2 1LR
SHIPPING DELAYS
While we aim to meet all delivery timeframes, we are not responsible for delays caused by:
- Courier services
- Customs clearance
- Weather conditions
- Incorrect shipping information provided at checkout
CONTACT
If you have any questions regarding your order or shipping, please contact us at:
info@jetblackclothing.co.uk